FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 1pm, Check Out before 11am. Please let us know in advance what time you intend to check in.
• Is the price per room/apartment or per person?
  The price is per person per night.
• Is breakfast included in the price and what type of breakfast?
  Breakfast is not provided.
• Is heating included in the price?
  Yes, our central heating is included in the price.
• Can we settle the bill on arrival?
  Yes, the bill should be settled upon arrival.
• Which languages are spoken at the reception?
  We speak English, Italian, Czech, Spanish, Farsi.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are six floors without elevator.
• Are there quiet, private, romantic rooms?
  Yes, all our rooms, both facing the garden or the street, are private and romantic.
• Are linens and towels provided or do I need to bring my own?
  Yes, they are provided.
• Do the rooms/apartments have a terrace/courtyard?
  All the apartments have rooms to the rear garden, which can be accessed by the guests through the entrance of the establishment.
• Do the rooms/apartments have a balcony?
  No, they do not.
• Do you have non smoking rooms/apartments?
  The guests are free to smoke when they are renting the apartments. Each of them is private and no other guest has access to it.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  The apartments have TV, but without international channels at the moment.
• Is there a telephone with direct dialling in the rooms/apartments?
  There is no telephone in the apartments.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  There is no air conditioning, but there is a central heating.
• Is there a dining room where we could sometimes all dine together?
  All apartments have a dining room or a dining area, with a fully equipped kitchen.
• Do you have an Internet/E-Mail point in the Property?
  Each apartment has a 24 hours free ADSL Internet connection that the guests can use with their own computers or laptop.
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  Unfortunately we do not have our own parking space or a garage, but there are very good garages nearby.
• Where can we rent a car?
  We do not offer a car rental service. You can rent a car at the airport or in the many car rentals around the main train station.
• Which is the nearest airport?
  The nearest airport is Prague Ruzine Airport.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, you will need to give us your arrival details and we can provide a pick up service for you for reasonable prices.
• Which is the nearest railway station?
  Hlavny Nadrazi, the main train station, is only 700 metres from our residence.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  Unfortunately we don't have such facilities in the property, but there are excellent ones nearby.
• Are pets welcome?
  Yes, they are.
• Is there a restaurant in the Property?
  No, each apartment has its own fully equipped kitchen.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, we have a 24 hour free ADSL Internet connection.