FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before midday. Please let us know in advance what time you intend to check in.
• Is the price per room/apartment or per person?
  The prices placed on the web site are per room/night.
  
• Is breakfast included in the price and what type of breakfast?
  Breakfast and all local taxes are included in the price. Breakfast is buffet-style.
  
• Can we settle the bill on arrival?
  This is optional: you can pay at your arrival or at the check-out.
  
• Which languages are spoken at the reception?
  We speak English and some receptionists speak French and German.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 4 floors in the building and there is an elevator.
• Are there quiet, private, romantic rooms?
  Yes, there are.
• Do the rooms/apartments have a terrace/courtyard?
  It was impossible to make any surface building changes so unfortunatelly we do not have terraces.
  
• Do the rooms/apartments have a balcony?
  It was impossible to make any surface building changes so unfortunatelly we do not have balconies.
  
• Do you have non smoking rooms/apartments?
  Yes, we have many non smoking rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  There is a TV set with satellite receiver in each room.
• Is there a telephone with direct dialling in the rooms/apartments?
  There is a telephone with direct dialling in each room.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Regarding to our experience there is no need for air conditioning in the rooms.
  
• Do you have an Internet/E-Mail point in the Property?
  Of course, you can be connected over the phone line to the Internet in your room and there is also an Internet corner at the reception.
• Is there a swimming pool? When is it open?
  No, there is not.
  
• Is parking or garage available?
  We can arrange a parking place for your car in the hotel nearby. We will park your car after your arrival and pick up it on your departure.
• Where can we rent a car?
  You can rent a car at the reception desk - just ask the receptionist and we will assist you to choose your car and the best conditions.
• Which is the nearest airport?
  The nearest airport is apprx. 12 km far from our hotel. The name is Letiste Prague Ruzyne.
• Do you have a pickup or shuttle service from and to the airport?
  We have our own taxi service for reasonable prices. We can offer to arrange the transfer from the airport or Train station.
• Which is the nearest railway station?
  The nearest railway station is the Main Railway station (Hlavni nadraži).
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  With pleasure we welcome pets in our hotel at the complimentary price.
• Is there a restaurant in the Property?
  There is a very good restaurant in our hotel and also there is a lot of typical restaurants nearby. Our receptionist can help you to choose one and book a table for you.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.