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FAQs - Frequently Asked Questions


 
  • At what time can we check-in and out?
    All accommodations, Check In from 2pm, Check Out before 11am.
  • Is the price per room/apartment or per person?
    The price is for room.
  • Is breakfast included in the price and what type of breakfast?
    Breakfast is included in the price of the room. Czech type of breakfast. With meat, cornflakes and other fresh meals and juice.
  • Can we settle the bill on arrival?
    Yes the bill can be settled on arrival.
  • Which languages are spoken at the reception?
    Czech, English, Russian, German are spoken by our receptionists.
  • How many floors are there in the building and do you have an elevator (lift) in the building?
    We have 6 floors and an elevator.
  • Are there quiet, private, romantic rooms?
    Yes we have quiet romantic rooms.
  • Do the rooms/apartments have a terrace/courtyard?
    No, they have not.
  • Do the rooms/apartments have a balcony?
    No, they have not.
  • Do you have non smoking rooms/apartments?
    Yes, we do.
  • Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
    Yes, there is.
  • Is there a telephone with direct dialling in the rooms/apartments?
    Yes, there is.
  • Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
    Yes, and it is included in the price.
  • Do you have an Internet/E-Mail point in the Property?
    Yes, we do.
  • Is there a swimming pool? When is it open?
    No, there is not.
  • Is parking or garage available?
    Yes, there is.
  • Where can we rent a car?
    At the airport.
  • Which is the nearest airport?
    Ryzine Airport Prague.
  • Do you have a pickup or shuttle service from and to the airport?
    Yes, for an extra charge.
  • Which is the nearest railway station?
    Hlavni Nadrazi.
  • Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
    Yes we have a sauna.
  • Are pets welcome?
    Yes, they are.
  • Is there a restaurant in the Property?
    No, there is not.
  • Can I connect my modem so that I can surf the Internet from my room/apartment?
    No, it is not possible.