FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before midday.
• Is the price per room/apartment or per person?
  The prices placed on the web site are per room/night.
• Is breakfast included in the price and what type of breakfast?
  Breakfast and all local taxes are included in the price. Breakfast is buffet-style.
  
• Can we settle the bill on arrival?
  This is optional: you can pay at your arrival, or at the check-out.
• Which languages are spoken at the reception?
  We speak English and some receptionists speak French, German and Spanish.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 5 floors in the building with three elevators.
• Are there quiet, private, romantic rooms?
  We are in the city centre - the most visited area in Prague. We offer quiet, private rooms.
• Do the rooms/apartments have a terrace/courtyard?
  No, they do not.
• Do the rooms/apartments have a balcony?
  Some of the rooms have a balcony.
• Do you have non smoking rooms/apartments?
  Yes, we do. We offer non smoking rooms and smoking rooms as well.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  There is a satellite TV in the rooms with international channels.
• Is there a telephone with direct dialling in the rooms/apartments?
  There is a telephone with direct dialling in the rooms.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  There is air conditioning in all rooms. No extra charge for it.
• Do you have an Internet/E-Mail point in the Property?
  We provide free wireless Internet for all guests.
• Is there a swimming pool? When is it open?
  Unfortunatelly we do not have swimming pool.
• Is parking or garage available?
  We have a garage in the building.
• Where can we rent a car?
  You can rent it at the reception desk - just ask the receptionist and we will assist you to choose your car and the best conditions.
• Which is the nearest airport?
  The nearest airport is apprx. 20 km (apprx. 12 miles) far from our Hotel.
• Do you have a pickup or shuttle service from and to the airport?
  We do have our own taxi service but we can arrange a pickup or shuttle service for you.
• Which is the nearest railway station?
  The nearest railway station is the Main railway station (Hlavni nadraži).
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  There is a small fitness center in the property.
• Are pets welcome?
  No, they are not.
• Is there a restaurant in the Property?
  Yes, there is a restaurant in the property. The ABC gastronomic restaurant, with capacity to seat 30 persons, offers a select Mediterranean cuisine, peppered with some regional dishes from Galicia, a cuisine that highlights it amongst the restaurants of the area. There is also a lobby bar.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  In each room you can find high speed Internet connection.