FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before midday.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Buffet breakfast is included in the price.
• Can we settle the bill on arrival?
  The bill can be settled on arrival.
• Which languages are spoken at the reception?
  We speak English, German, Spanish and Italian.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  Our building has 3 floors and we do have a lift.
• Are there quiet, private, romantic rooms?
  Yes, we do have quiet and romantic rooms.
• Do the rooms/apartments have a terrace/courtyard?
  No, they do not.
• Do the rooms/apartments have a balcony?
  No, they do not.
• Do you have non smoking rooms/apartments?
  All rooms in the hotel are non smoking.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is satellite TV with internatioinal channels in the rooms.
• Is there a telephone with direct dialling in the rooms/apartments?
  There is direct dialling telephone in the rooms.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  All rooms are air conditioned and there is no extra charge for it.
• Do you have an Internet/E-Mail point in the Property?
  All rooms have Internet connection facility at extra charge.
• Is there a swimming pool? When is it open?
  No, there is no swimming pool in the property.
• Is parking or garage available?
  Yes, we have a garage at extra charge.
• Where can we rent a car?
  You can rent a car at the reception desk.
• Which is the nearest airport?
  The nearest airport is Ruzine which is only 29 km from the hotel.
• Do you have a pickup or shuttle service from and to the airport?
  We do have airport shuttle service at extra cost.
• Which is the nearest railway station?
  The nearest railway station is Hlavni nadrazi which is 15 km from the Hotel.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is no fitness centre in the property but we have sauna.
• Are pets welcome?
  Yes, pets are welcome.
• Is there a restaurant in the Property?
  Yes, there is Restaurant Carolina which is open from 7am till 11pm for lunch and dinners.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.