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FAQs - Frequently Asked Questions


 
  • At what time can we check-in and out?
    All accommodations, Check In from 2pm, Check Out before midday.
  • Is the price per room/apartment or per person?
    Prices are per room.
  • Is breakfast included in the price and what type of breakfast?
    The buffet breakfast is included in the price.
  • Can we settle the bill on arrival?
    Yes.
  • Which languages are spoken at the reception?
    Czech, German, English, Russian, French, Italian.
  • How many floors are there in the building and do you have an elevator (lift) in the building?
    There are 3 floors with lift (elevator).
  • Are there quiet, private, romantic rooms?
    Yes, there are quiet, private and romantic rooms.
  • Do the rooms/apartments have a terrace/courtyard?
    No, there is 1 big terrace.
  • Do the rooms/apartments have a balcony?
    No.
  • Do you have non smoking rooms/apartments?
    Yes.
  • Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
    Yes.
  • Is there a telephone with direct dialling in the rooms/apartments?
    Yes.
  • Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
    Some of them, without charge.
  • Do you have an Internet/E-Mail point in the Property?
    There is a business office.
  • Is there a swimming pool? When is it open?
    No.
  • Is parking or garage available?
    Yes.
  • Where can we rent a car?
    Yes, you can address this arranging service to the reception desk.
  • Which is the nearest airport?
    Prague Ruzyne airport - 20 km.
  • Do you have a pickup or shuttle service from and to the airport?
    Yes, for an extra fee.
  • Which is the nearest railway station?
    Prague - Main Station - 2 km.
  • Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
    No.
  • Are pets welcome?
    Yes.
  • Is there a restaurant in the Property?
    Yes, restaurant is open from 11.00 to 23.00 o'clock.
  • Can I connect my modem so that I can surf the Internet from my room/apartment?
    It is possible, through the land line.