FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before midday.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  We propose a buffet breakfast, and it is included.
• Can we settle the bill on arrival?
  Yes if you want.
• Which languages are spoken at the reception?
  English, German, a little Spanish.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 7 floor, with 2 lifts.
• Are there quiet, private, romantic rooms?
  All the rooms are quiet.
• Do the rooms/apartments have a terrace/courtyard?
  Just a few of the rooms have a terrace/balcony.
• Do the rooms/apartments have a balcony?
  No.
• Do you have non smoking rooms/apartments?
  Yes, 29 rooms are non smoking.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, and there are international channels.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, and it is included.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we have.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  Yes, for an extra charge.
• Where can we rent a car?
  At the reception they can arrange it.
• Which is the nearest airport?
  Ruzyne airport, at 16 km.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, for an extra charge.
• Which is the nearest railway station?
  Hlavni Nadrazi. It takes 10 minutes by car.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  Yes.
• Is there a restaurant in the Property?
  Yes.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, but we recommend to use the High Speed Internet Access (VLAN), which is much faster and free of charge.