FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before midday.
• Is the price per room/apartment or per person?
  Price is per room or apartment.
• Is breakfast included in the price and what type of breakfast?
  Breakfast is included in the price of room and it is snack-bar.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  Our receptionist speaks in English, German, Spanish languages.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  Our Hotel has 2 floors and has not a lift (elevator).
• Are there quiet, private, romantic rooms?
  We have very nice apartments which give to our guest absolutly quiet and private.
• Do the rooms/apartments have a terrace/courtyard?
  No, they do not.
• Do the rooms/apartments have a balcony?
  No, they do not.
• Do you have non smoking rooms/apartments?
  Yes, on request.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, all rooms are equipped with satellite TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, all rooms have telephone with direct dialling.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No.
• Do you have an Internet/E-Mail point in the Property?
  No, but in all rooms there is the possiblity of telephone connecting.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  There is free parking place around the Hotel, or the Hotel parking and garage for an extra fee. It is a locked parking place withou safeguard.
• Where can we rent a car?
  Reception can manage it for you.
• Which is the nearest airport?
  15 km from the Hotel - Prag, Ruzyně.
• Do you have a pickup or shuttle service from and to the airport?
  Reception can manage it for you.
• Which is the nearest railway station?
  Nádraží Holešovice - Holešovice station 0,1 km.
  Hlavní nádraží - Main station 7 minutes by metro.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  Yes, for a fee.
• Is there a restaurant in the Property?
  Yes, Restaurant Henry.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.