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FAQs - Frequently Asked Questions


 
  • At what time can we check-in and out?
    All accommodations, Check In from 2pm, Check Out before 11am.
  • Is the price per room/apartment or per person?
    Prices are per room.
  • Is breakfast included in the price and what type of breakfast?
    We offer a rich buffet breakfast, included in the price.
  • Is heating included in the price?
    Yes.
  • Can we settle the bill on arrival?
    Yes.
  • Which languages are spoken at the reception?
    English, Czech partly German, French, Russian.
  • How many floors are there in the building and do you have an elevator (lift) in the building?
    There are two floors.
  • Are there quiet, private, romantic rooms?
    All rooms are quiet and nice.
  • Are linens and towels provided or do I need to bring my own?
    Yes, all is provided.
  • Do the rooms/apartments have a terrace/courtyard?
    There is a nice internal courtyard.
  • Do the rooms/apartments have a balcony?
    No.
  • Do you have non smoking rooms/apartments?
    Yes.
  • Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
    Yes.
  • Is there a telephone with direct dialling in the rooms/apartments?
    Yes.
  • Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
    Yes in some of the rooms, and it is free of charge.
  • Is there a dining room where we could sometimes all dine together?
    No.
  • Do you have an Internet/E-Mail point in the Property?
    Yes, in the lobby, and it is free of charge.
  • Is there a swimming pool? When is it open?
    No.
  • Is parking or garage available?
    There is a guarded parking nearby.
  • Where can we rent a car?
    At the reception.
  • Which is the nearest airport?
    Prague Ruzyne Airport.
  • Do you have a pickup or shuttle service from and to the airport?
    We do arrange pickup and shuttle services.
  • Which is the nearest railway station?
    Main Prague Railway Station (Praha Hlavni nadrazi).
  • Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
    No, but there is one nearby.
  • Are pets welcome?
    Yes.
  • Is there a restaurant in the Property?
    No, we only have breakfast room.
  • Can I connect my modem so that I can surf the Internet from my room/apartment?
    No, you can have Internet connection only at the reception.