FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before midday.
• Is the price per room/apartment or per person?
  All rates are qouted per room and night.
• Is breakfast included in the price and what type of breakfast?
  Gourmet buffet breakfast including Bohemia sparkling wine.
  
  
• Can we settle the bill on arrival?
  Yes, you will be also asked for credit card imprint upon arrival for the guarntee.
• Which languages are spoken at the reception?
  English, German, Italian, Russian and French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The glass lift offers spectacular view of the interior of the hotel from a lifted standpoint.
• Are there quiet, private, romantic rooms?
  The Old Town Square view Suites is very romantic. It has 70 square metres with Old Town Square view and privat balcony, kitchenette, marble bathroom with Bisazza glass mosaic, Philip Stark faucets and bath tub, Pierre Cardin curtains and tailor-maide Italian furniture.
• Do the rooms/apartments have a terrace/courtyard?
  Two deluxe loft rooms have a small terrace.
• Do the rooms/apartments have a balcony?
  One: the Old Town Square Suite.
• Do you have non smoking rooms/apartments?
  One floor is non smoking.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  There is TV with Pay-TV and Cable TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, they have private controlled air-conditioning, and it is included.
• Do you have an Internet/E-Mail point in the Property?
  No, but there is high-speed internet access in all rooms.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  Valtet parking in the Marriott hotel, at 5 minutes.
• Where can we rent a car?
  At the airport or the city offices of rental companies.
• Which is the nearest airport?
  Prague Ruzyne airport.
• Do you have a pickup or shuttle service from and to the airport?
  Chaufered Limousine Service may be arranged for a pick up service, through the Concierge at reception.
• Which is the nearest railway station?
  Masaryk Station.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, on request we can recommend IC Fitness Club or Lily Wellness, at just 10 minutes from the hotel.
• Are pets welcome?
  Yes, but with extra charge.
• Is there a restaurant in the Property?
  No, but many recommendable restarants are close to the hotel.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, connecting cables are available at the reception.